MATIGR Account Deletion

Request Account Deletion

MATIGR users can request deletion of their account and associated personal data at any time.

How to request account deletion

To request deletion of your MATIGR account:

Open the MATIGR app.
Go to Profile / Account.
Select Delete Account.
Follow the instructions to confirm your request.

If you cannot access your account, please contact MATIGR Customer Support using the Help/Support contact provided on our website.

Data that will be deleted

When your account deletion request is processed, we will delete or anonymize data associated with your account, including:

Account/profile information
Phone number associated with the account
Saved delivery addresses
Cart information
Personal preferences associated with the account

Data that may be retained

Certain information related to completed orders, transactions, refunds, fraud prevention, accounting, or legal obligations may need to be retained for a limited period as required by applicable laws or legitimate business requirements.

After the applicable retention period ends, retained personal data will be deleted or anonymized.

Processing time

Account deletion requests will be processed within a reasonable period after verification of the request.